Hotels and the New Smart Management

The hotel industry is huge, and finding cost-efficient methods for managing hundreds of thousands of rooms matters when maintaining a modernized hotel is considered a necessary part of keeping customer loyalty in our constantly evolving digital world. Let’s agree that it is very hard to equip rooms one by one with the latest technology; of course, it is easier to have a whole interconnected protocol to handle different bits of hotel management. Additionally, turning traditional hotels into smart hotels does a lot of the advertising for you.

Thanks to TIS’s Guest Room Management System (GRMS), hotel room lights, AC, and other appliances and devices can be connected via a smart network and send/receive data to support the link between BMS and GRMS, which is especially vital for providing better ventilation system control.

But Why is Smart Room Technology Important?

Convenience and a better hotel experience for guests is the first thing that comes to mind. Guests like to have more personalization options; they feel more at home if they can get precisely what they desire. Adjusting room temperature and lighting with a tablet or any other smart device makes guests feel in charge and comfortable. Also, finding all of the right buttons and switches in a new space can get a little hard for guests, so a single touch point that requires a few simple swipes to control everything in the room is very helpful.

Energy efficiency is another factor. Hotel owners favor more budget-friendly and sustainable management systems. With smart technology, devices are used only if needed. For instance, using smart solutions with a built-in thermostat helps with adjusting the room temperature automatically based on the outdoor weather, and it turned off if the room is unoccupied. Moreover, sensors detect when guests leave their rooms and communicate this information to light switches so that lights are automatically turned off. Thus, less energy is wasted, and the hotel business becomes more eco-friendly.

Additionally, a smart room can assist with other aspects; in hotels with traditional room management, one has to go to the reception desk or use the phone to ask for information or service, but having an intelligent panel helps to facilitate the request/answer process considerably. With only one touch, a guest’s request for laundry service is delivered by the management desk and answered immediately.

In a smart hotel, the management team can have access to the control center from any location. Thus, making room reservations for guests becomes easier and more efficient; the room AC can be automatically turned on an hour before a guest checks in, or its lights can be dimmed so that the room has a desirable shade of light when the guest arrives. A smart guest room can be programmed to commence a welcome mode once the guest arrives.

‌In addition, guests will enjoy far more interesting in-room entertainment options. Hotel entertainment systems offer a variety of TV shows, movies, and other media facilities to create an unforgettable stay for guests. What’s better than watching an episode of Peaky Binders on a smart TV that automatically goes off when you fall asleep, making it possible to pick it right back up where you left off?

Make it hard for your guest to leave the bed. In a smart hotel, every room can be equipped with voice recognition devices. Voice control is a significant service delivered by smart technology. Guests will be more satisfied when a virtual voice service assists them with TV, lights, and AC control.

Also, rather than contacting the busy receptionist when they want to know about the nearest places to shop or eat, your guests can simply use the virtual voice assistant to find that information in the blink of an eye, as it has access to thousands of relevant websites.

TIS technology offers a wide range of sensors, panels, and other smart solutions for lighting and temperature control. We are a golden member of Oracle Corporation and offer compatibility with Opera, Fidelio, and Assa Aboly software and Vingcard Zigbee Locks. It is also possible to integrate TIS technology with Modbus, KNX, and other BMS protocols.

Once more, let us stress that opportunities for a smart hotel are numerous. Considering that differentiation is critical to success in the hotel industry, if you can make your hotel stand out with the latest smart technology, you actively increase customer satisfaction and pave the way for a more prosperous business while participating in the key policy of energy efficiency for a better future.